disciplinary and grievance procedures

by Roderick Ramage, solicitor, www.law-office.co.uk

first published in New Law Journal (newlaw.journal@lexisnexis.co.uk) on 19 November 2004


DISCLAIMER

This article is not advice to any person and may not be taken as a definitive statement of the law in general or in any particular case. The author does not accept any responsibility for anything that any person does or does not do as a result of reading it.


sequel

This substance of this article is obsolete, but the article remains currents as an example of stupid but well-intentioned legislation and the ability of the legislature to correct its mistakes.  By the Employment Act 2008, s 1, the unloved statutory resolution procedure, in the Employment Act 2002 was revoked with effect from 6 April 2009 and by the Employment Act 2008, s 3, a new s 207A was introduced into the Trade Union and Labour Relations (Consolidation) Act 1992, with the effect that from that date, an award made by an employment tribunal to an employee may be increased by not more than 25% if the employer had unreasonably failed to comply with a relevant ACAS code of practice, or reduced by a like amount if the failure was on the part of the employee.  The current ACAS Code of Practice was brought into effect on 6 April 2009 by SI 2009/771, art 2.

 

introductory note

On 1 October 2004, more than two years after Royal Assent, the disciplinary and grievance procedures contained in Schedule 2 of the Employment Act 2002 were brought into force by the Employment Act 2002 (Dispute Resolution) Regulations 2004, SI 2004/752.  Section 30(1) of the 2002 Act provides that every employment contract shall have effect to require the employer and employee to comply with the disciplinary and grievance procedures, and by sub-section (2) the parties may not contract out of the statutory procedures, but any other procedures agreed between the parties will continue to apply in addition to the statutory procedures and in so far as they are not inconsistent with them.

By s3 of the Employment Rights the employer must either the procedures or make documents containing them procedures “reasonably accessible” to the employees and specify the person to whom grievances should be made.  It should be assumed in practice that employers, except those who cannot be bothered or deliberately do the minimum that the law requires or less, will wish, particularly if so advised by their solicitors, to include disciplinary and grievance procedures in their statements of terms of employer.

The following precedent is intended to be sufficient to satisfy the statutory procedures and could be used as an employer’s entire disciplinary and grievance procedures.  It first appeared in the 18th Edition of Kelly’s Draftsman, edited by the writer, in anticipation that the statutory procedures would have been brought into force much earlier than was the case.  In Kelly, the statutory procedures are shown as additions to the procedures agreed between the employer and employee.  Where the following precedent is insufficient for a particular employer’s requirements and more detail is required, possible additional provisions are available in Kelly.

 

precedent

disciplinary procedure

preliminary

If any disciplinary action taken by the Employer arises relating to the employee’s employment, it shall be dealt with in accordance with either of the following procedures. The first (the standard procedure) is in three stages and provides for meetings to seek to deal with the matter, whilst the second (the modified procedure) is in two stages where the matter is to be dealt with initially in writing but at a meeting on appeal.

 

first            Standard procedure

Step 1: statement of grounds for action and invitation to meeting

1.1   The employer must set out in writing the employee's alleged conduct or characteristics, or other circumstances, which lead him to contemplate dismissing or taking disciplinary action against the employee.

1.2   The employer must send the statement or a copy of it to the employee and invite the employee to attend a meeting to discuss the matter.

 

Step 2: meeting

2.1   The meeting must take place before action is taken except in the case where the disciplinary action consists of suspension.

2.2   The meeting must not take place unless –

(a)   the employer has informed the employee what the basis was for including in the statement under paragraph 20 the ground or grounds given in it, and

(b)   the employee has had a reasonable opportunity to consider his response to that information.

2.3   The employee must take all reasonable steps to attend the meeting.

2.4   After the meeting the employer must inform the employee of his decision and notify him of the right to appeal against the decision if he is not satisfied with it.

 

Step 3: appeal

3.1   If the employee does wish to appeal, he must inform the employer.

3.2   If the employee informs the employer of his wish to appeal, the employer must invite him to attend a further meeting.

3.3   The employee must take all reasonable steps to attend the meeting.

3.4   The appeal meeting need not take place before the dismissal or disciplinary action takes effect.

3.5   After the appeal meeting the employer must inform the employee of his final decision.

 

second       Modified procedure

Step 1: statement of grounds for action

1        The employer must:

(a)   set out in writing:

(i)    the employee's alleged misconduct which has led to the dismissal,

(ii)   what the basis was for thinking at the time of the dismissal that the employee was guilty of the alleged misconduct, and

(iii)  the employee's right to appeal against dismissal, and

(b)   send the statement, or a copy of it, to the employee.

 

Step 2: appeal

2.1   If the employee does wish to appeal, he must inform the employer.

2.2   If the employee informs the employer of his wish to appeal, the employer must invite him to attend a meeting.

2.3   The employee must take all reasonable steps to attend the meeting.

2.4   After the appeal meeting, the employer must inform the employee of his final decision.

 

General requirements

1      Each step and action under the procedure must be taken without unreasonable delay.

2      Timing and location of meetings must be reasonable.

3      Meetings must be conducted in a manner that enables both employer and employee to explain their cases.

4      In the case of appeal meetings which are not the first meeting, the employer should, as far as is reasonably practicable, be represented by a more senior manager than attended the first meeting (unless the most senior manager attended that meeting).

5      The employee is entitled to be accompanied at any meeting by a trade union employee or official or another of the employer’s workers, who may address the meeting and confer with the employee during it.

 

grievance procedure

Preliminary

If any matter (including any disciplinary action taken by the Employer) arises relating to the employee’s employment about which the employee is dissatisfied, it shall be dealt with in accordance with either of the following procedures. The first (the standard procedure) is in three stages and provides for meetings to seek to resolve the matter, whilst the second (the modified procedure) is in two stages where the matter is to be resolved in writing without a meeting.

 

first            standard procedure

Step 1: statement of grievance

1      The employee must set out the grievance in writing and send the statement or a copy of it to the employer.

 

Step 2: meeting

2.1   The employer must invite the employee to attend a meeting to discuss the grievance.

2.2   The meeting must not take place unless –

(a)   the employee has informed the employer what the basis for the grievance was when he made the statement under paragraph 6, and

(b)   the employer has had a reasonable opportunity to consider his response to that information.

2.3     The employee must take all reasonable steps to attend the meeting.

2.4   After the meeting, the employer must inform the employee of his decision as to his response to the grievance and notify him of the right to appeal against the decision if he is not satisfied with it.

 

Step 3: appeal

3.1   If the employee does wish to appeal, he must inform the employer.

3.2   If the employee informs the employer of his wish to appeal, the employer must invite him to attend a further meeting.

3.3   The employee must take all reasonable steps to attend the meeting.

3.4   After the appeal meeting, the employer must inform the employee of his final decision.

 

secondly              modified procedure

Step 1: statement of grievance

1        The employee must —

(a)   set out in writing

(i)    the grievance, and

(ii)   the basis for it, and

(b)   send the statement, or a copy of it, to the employer.

 

Step 2: response

2      The employer must set out his response in writing and send the statement or a copy of it to the employee.

 

General requirements

3.1   Each step and action under the procedure must be taken without unreasonable delay.

3.2   Timing and location of meetings must be reasonable.

3.3   Meetings must be conducted in a manner that enables both employer and employee to explain their cases.

3.4   In the case of appeal meetings which are not the first meeting, the employer should, as far as is reasonably practicable, be represented by a more senior manager than attended the first meeting (unless the most senior manager attended that meeting).

3.5   The employee is entitled to be accompanied at any meeting by a trade union employee or official or another of the employer’s workers, who may address the meeting and confer with the employee during it.

 

 

copyright Roderick Ramage

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